If a feed isn’t displaying recent Instagram updates, whether from your account or even from a tagged post or hashtag feed, it usually involves needing to reconnect your Instagram account or a problem with the WordPress cron system.
1.Run the Troubleshooting Tool #
We’ve introduced a built-in Troubleshooting section in the plugin settings to help you identify and resolve issues in just a few clicks.
To use it:
Go to Inavii Social Feed → Troubleshooting in your WordPress admin.
Click “Start Troubleshooting” to automatically check:
If WordPress Cron is enabled
If the necessary cron jobs are scheduled
If the required callback hooks are registered
If the Instagram connection is valid
If any issues are found, you’ll be guided to fix them with one click.
2.Your access token has expired #
This may occur occasionally. For Instagram Business Basic accounts, the access token is automatically regenerated. However, this automatic regeneration is not permitted for Instagram Business accounts. Consequently, the access tokens for Business accounts expire approximately every three months. A reminder notification is displayed on your website’s Dashboard, prompting you to reconnect your account.
Please refer to : How to reconnect your Instagram account