If you’ve noticed that expected emails are not reaching your inbox, and you can’t find them either in the primary folder or in spam, the cause might lie in the method of their dispatch. Our plugin uses the wp_mail() function to initiate email communication, which involves sending messages directly from the server hosting your website. This method of sending emails can sometimes be problematic, as some mail systems may not recognize the messages as trustworthy, resulting in them being blocked or marked as unwanted.
To effectively address this issue, we recommend utilizing an SMTP service from a trusted provider, which can be achieved by installing a specific plugin, such as WP Mail SMTP. This change allows for the transmission of emails from a server that is considered secure and trusted by most mail clients. It is a key step towards ensuring that your emails will successfully reach their recipients, bypassing potential spam filters.
